Support is available
Crisis and urgent support
If you or someone else is in immediate danger, call Triple Zero (000). Do not wait for a reply to a website enquiry or email.
Crisis support
Lifeline: Anyone overwhelmed, distressed or thinking about suicide. Phone, text and online chat 24/7. Call 13 11 14; text 0477 13 11 14.
Suicide Call Back Service: For people thinking about suicide, concerned about someone, or bereaved by suicide. Phone and online chat 24/7, 1300 659 467; video counselling by appointment.
Kids Helpline: Ages 5–25, any reason. Phone and webchat 24/7; 1800 55 1800.
13YARN: Culturally safe crisis support delivered by Aboriginal and Torres Strait Islander people. Phone 24/7; 13 92 76.
Beyond Blue: Counselling for mental health concerns including anxiety and depression. Phone and chat 24/7; 1300 22 4636.
MensLine Australia: Counselling for men with relationship, mental health and wellbeing concerns. Phone 24/7; 1300 78 99 78; online and video counselling options.
1800RESPECT: Support for domestic, family or sexual violence and supporters. Phone, text and online chat 24/7; 1800 737 732; text 0458 737 732.
Open Arms: Counselling and mental health support for eligible veterans and families. Phone support 24/7; 1800 011 046.
Specialist support and advice
Not a replacement for emergency or immediate crisis help.
QLife: Anonymous LGBTIQA+ peer support and referral. Phone and webchat 3–9 pm daily local time including public holidays; final phone calls by 8:40 pm. 1800 184 527.
Butterfly National Helpline: Eating disorders and body image support for individuals and supporters. 8 am–midnight seven days AEST/AEDT, excluding national public holidays. 1800 33 4673; online chat; support@butterfly.org.au (email not for immediate help).
Blue Knot Helpline: Adults affected by childhood trauma/abuse and supporters. 9 am–5 pm seven days AEST/AEDT including public holidays. 1300 657 380, press 1; helpline@blueknot.org.au. Not a crisis service.
PANDA: Pregnancy and early parenthood mental health support, including partners and families. Published hours Mon–Fri 9 am–7:30 pm, Saturday 9 am–4 pm AEST/AEDT. 1300 726 306. Not a crisis service. Check provider website for latest Sunday and public-holiday availability; provider currently has conflicting seven-day wording, so no hours are assumed.
Gambling Help Online: Help with your own or someone else's gambling. Phone and online chat 24/7; 1800 858 858.
National Alcohol and Other Drug Hotline: Advice and referral, 1800 250 015. 24/7 in most jurisdictions; South Australia 8:30 am–10 pm per national service page.
Griefline / SANE: Help accessing grief and loss support, 1300 845 745 Mon–Fri 10 am–8 pm AEST/AEDT. Calls now connect to SANE Service Enquiries. Not an immediate crisis line.
healthdirect: Registered nurse health advice 24/7, 1800 022 222.
Poisons Information Centre: Suspected poisoning, medicines, chemicals, bites and stings. Phone 24/7, 13 11 26. For collapse, breathing difficulty or other medical emergency call 000.
Accessible emergency contact: TTY users can call 106, 24/7. TTY service, not ordinary SMS.
AEST/AEDT means Sydney/Melbourne time including daylight saving when applicable. Hours can change; check linked provider pages for latest information.
This counselling service is not an emergency or crisis response service.
Based in Yackandandah, here for all Australia-wide
Local roots, with flexible online counselling wherever you are in Australia.
Based in Yackandandah, Victoria. Supporting clients Australia-wide by video call.
Acknowledgement of Country
We acknowledge the Traditional Owners of the lands on which we live and work, including the Traditional Custodians of the Country around Yackandandah. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We honour the enduring connections to Country, culture, community and knowledge, and recognise that sovereignty was never ceded.