Support is available
Are you experiencing a crisis?
If you or someone else is in immediate danger, seek urgent help now.
Crisis support
Lifeline: Anyone overwhelmed, distressed or thinking about suicide. Phone, text and online chat 24/7. Call 13 11 14; text 0477 13 11 14.
Suicide Call Back Service: For people thinking about suicide, concerned about someone, or bereaved by suicide. Phone and online chat 24/7, 1300 659 467; video counselling by appointment.
Kids Helpline: Ages 5–25, any reason. Phone and webchat 24/7; 1800 55 1800.
13YARN: Culturally safe crisis support delivered by Aboriginal and Torres Strait Islander people. Phone 24/7; 13 92 76.
Beyond Blue: Counselling for mental health concerns including anxiety and depression. Phone and chat 24/7; 1300 22 4636.
MensLine Australia: Counselling for men with relationship, mental health and wellbeing concerns. Phone 24/7; 1300 78 99 78; online and video counselling options.
1800RESPECT: Support for domestic, family or sexual violence and supporters. Phone, text and online chat 24/7; 1800 737 732; text 0458 737 732.
Open Arms: Counselling and mental health support for eligible veterans and families. Phone support 24/7; 1800 011 046.
Specialist support and advice
Not a replacement for emergency or immediate crisis help.
QLife: Anonymous LGBTIQA+ peer support and referral. Phone and webchat 3–9 pm daily local time including public holidays; final phone calls by 8:40 pm. 1800 184 527.
Butterfly National Helpline: Eating disorders and body image support for individuals and supporters. 8 am–midnight seven days AEST/AEDT, excluding national public holidays. 1800 33 4673; online chat; support@butterfly.org.au (email not for immediate help).
Blue Knot Helpline: Adults affected by childhood trauma/abuse and supporters. 9 am–5 pm seven days AEST/AEDT including public holidays. 1300 657 380, press 1; helpline@blueknot.org.au. Not a crisis service.
PANDA: Pregnancy and early parenthood mental health support, including partners and families. Published hours Mon–Fri 9 am–7:30 pm, Saturday 9 am–4 pm AEST/AEDT. 1300 726 306. Not a crisis service. Check provider website for latest Sunday and public-holiday availability; provider currently has conflicting seven-day wording, so no hours are assumed.
Gambling Help Online: Help with your own or someone else's gambling. Phone and online chat 24/7; 1800 858 858.
National Alcohol and Other Drug Hotline: Advice and referral, 1800 250 015. 24/7 in most jurisdictions; South Australia 8:30 am–10 pm per national service page.
Griefline / SANE: Help accessing grief and loss support, 1300 845 745 Mon–Fri 10 am–8 pm AEST/AEDT. Calls now connect to SANE Service Enquiries. Not an immediate crisis line.
healthdirect: Registered nurse health advice 24/7, 1800 022 222.
Poisons Information Centre: Suspected poisoning, medicines, chemicals, bites and stings. Phone 24/7, 13 11 26. For collapse, breathing difficulty or other medical emergency call 000.
Accessible emergency contact: TTY users can call 106, 24/7. TTY service, not ordinary SMS.
AEST/AEDT means Sydney/Melbourne time including daylight saving when applicable. Hours can change; check linked provider pages for latest information.
This counselling service is not an emergency or crisis response service.